Documentation

The Organisation App is a multi-tenant community platform. A single installation can host many organisations, each with its own members, events, offers, branding, and (optionally) custom domain. Three kinds of users share the app:

The app is installable as a Progressive Web App (PWA) on phones and desktop, works offline for previously visited pages, and can send push notifications when the user opts in.

Applying to join an organisation

1. Open the app at the organisation's link (custom domain, subdomain, or the main app URL).
2. Tap Apply. If the organisation was detected from the URL, its logo and member types are pre-loaded; otherwise pick an organisation from the dropdown.
3. Choose a member type. The form will show any additional questions the admin has configured for that type.
4. Fill in your details and submit. You will see a Pending approval screen on first sign-in.
5. Once an admin approves you, you can sign in and access the full app.

First sign-in

If a required profile field is missing, you will be sent to Edit profile with a banner explaining what to complete before reaching the dashboard. If an admin created your account with a temporary password, you will be prompted to change it.

Two methods are supported. You can use either on each visit.

Both methods sign you into the same account — pick whichever is convenient.

Once approved you have access to:

• Home: greeting, organisation stats, upcoming events and quick links.
• Members: directory of approved members. Search, filter by type or any custom field, and tap a row for full details and businesses.
• Events: browse upcoming events, RSVP, and view venue details.
• Offers: deals and promotions shared inside the organisation.
• Profile: view and edit your details, businesses, family information, profile photo and any additional fields enabled for your type.

Editing your profile

Profile → Edit covers basic info, contact details, family members, businesses, and an Additional info card that shows custom fields the admin has marked as profile-editable.

Install as an app

Open Install for step-by-step instructions on iOS, Android, and desktop. Installed, the app launches full-screen, works offline for cached pages, and behaves like a native app.

Push notifications

From Profile you can opt in to push notifications. Permissions are per-device — opt in on each phone or browser where you want alerts. Admins broadcast notifications from the Admin tab.

Admins see an extra Admin tab in the bottom navigation. From there you can:

• Applications: review pending applications, approve or reject. Approval creates the member's account and copies any custom answers into their profile.
• Members: manage existing members, edit details, deactivate, reset passwords.
• Events & Offers: create, edit, publish.
• Member types: define the categories used in the apply form and member directory.
• Fields: create custom member fields (see the next section).
• Notifications: compose and send a push to all members of the organisation.
• Export: from the Members list, current filters can be downloaded as CSV.

Each organisation can add its own fields on top of the standard profile. Supported field types:

When creating a field, choose:

• Which member type it applies to (or all types).
• Whether it appears in the signup form, in the profile editor, or both.
• Whether it is required.
• Options (for select / multi-select fields).

In the Members directory, every select, multi-select and booleancustom field automatically becomes a filter, and CSV exports respect the active filters.

• Each organisation's data is isolated by row-level security; members and admins of one organisation cannot read another's data.
• User roles (member / admin / super admin) are stored in a dedicated table and checked server-side via a security-definer function — they cannot be elevated from the client.
• Phone OTP codes and password-reset tokens are stored server-side, single-use and time-limited.
• Uploaded files are stored in private buckets; signed URLs are generated on render.
• Push subscriptions are scoped per device and per organisation, and can be revoked from the profile screen at any time.